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Coaching

Q.  What is Coaching?

A.  Coaching is a scheduled time (usually on the phone) for a rising distributor to talk with their Coach about their business.   It is a mastermind session designed FOR the Coachee and their Coach.  A Coachee gets to explore their Prize (Why) and Vision, learns the numbers, learns the skills needed in their Juice Plus+ business, discusses the people they are working with, determines ‘next steps’ and Plans their Daily, Weekly and Monthly Method of Operation!  The work completed on a Coaching call becomes the immediate and long term future focus for the Coachee: "keep your eyes on the Prize".

Coaching begins with a brand new Juice Plus+ rep, and their First 30 Days is crucial.

Q.  Can Coaching be done in a group setting?

A.  Absolutely!   This can be done at certain levels—for instance all Sales Coordinators and above or all people going to the Twelve Club by next conference, etc.  It can also be done around a certain Training Topic---Building Belief (Ch. 9), How to Convert Customers to Distributors (Ch. 9), or Understanding and Using the PVC Report (PVC Report Basics, PVC Report Coaching, Ch. 16)

Q.  Who is eligible to receive Coaching?

A.  Any JP+ Rep. who wants to move fast; and anyone at any level who's been around a while but feels 'stuck'.

Q.  Why Coach?

A.  Coaching raises Leaders!

     It is duplicatable; the Coachee learns how to Coach.

     It is part of great Distributor Care.

     Coaching Builds Great Teams.

     The Coachee has a place to Grow, Dig Deeper and Ask Questions.

     They can distinguish where they are stuck and get help with Next Steps.

     Relationship is Built between the Coachee and Coach; this business is ALL about Relationships.

     Coaching strengthens all 4 Beliefs ([an error occurred while processing this directive]Virtual Franchise Owner's Manual Chapter 2).

“What better way to learn than from someone who has already achieved what you would like to achieve!”

Q.  What are some of the benefits I will see from Coaching/duplicating Coaching long term?

A.  More promotions.

     More duplication/Faster TEAM growth.

     More Leaders.

     Stronger Relationships

     Gratitude!

     Bigger checks for your Team and YOU!

Q.  What are the goals of Coaching?

A.  To help build confidence and beliefs.

     To teach basic skills that have not yet been mastered.

     To help deepen and strengthen Vision and Why.

     To foster and teach Leadership Skills.

     To help another person to realize and achieve their dreams.

Q.  How often do I Coach?

A.  Coaching is a Process, Not an Event.  A coaching session may be requested each month after close of business until basic concepts are understood such as what is required for achieving the next level, ‘next step’ thinking etc..  After a new Promotion or Level is achieved or as Triple Crown Activity is being completed another coaching session may be requested.  * Sometimes another Coaching Session will be requested when there has not been any activity since the last Coaching Session.  In most cases you will want to redirect your distributor to taking some 3-way calls with you or their sponsor until some momentum is created.  

Q.  How do I ask someone to prepare for a Coaching call?

A.  It will vary from Coach to Coach.   On a first time Coaching Call, there are often two 45 minute calls scheduled so as not to overwhelm that newest Virtual Franchisee.  On the first call, you may request a completed Goal Setting Worksheet, their PVC Report, a Blank Introduction Guide and a Blank Customer Care Worksheet.  On the second call, you may request a completed Customer Care Worksheet (to discuss their people, verbiage and next steps such as a 3-way call or inviting someone to an event).

Once someone has been coached once, what they bring to the call will vary.  The best question to ask is What are the needs of this Coachee at this time?  Based on that, the Coach will ask for certain worksheets or reports to support the coaching environment.

You will want to ask the Coachee to fax/e-mail you (and any sponsors in between) the requested documents 48-72 hours in advance so that you have a chance to familiarize yourself with their materials. 

Q.  What is the difference between Training and Coaching?

A.   Coaching is more conceptual in nature, and training is more specifically instructional. Coaching is designed to help people find the answers, focuses on the team member's own agenda, and assumes that the answer lies within the team member being coached. For example, one may be coached on developing one's Vision or "why".

Training is where the expert provides the answers or instruction, teaches the team member something, and has an established agenda. For example, one may be trained on using a PVC report. In Juice Plus+ coaching meetings, both coaching and training occur.

Q.  Which PVC report is used on a Coaching call?

A.  The close of Business PVC report of the Coachee

Q.  How do I Coach? 

A.  First, assess the needs of that distributor - where they are, where they are going, how they are going to get there:

Find things to celebrate together, rave about things they have done well.

Identify challenges - and help get past them.

Build Belief in needed areas (Ch.2).

Ask lots of Questions to determine where they need support.

Pick a training topic to teach on and build their confidence in.

Take notes during the call to refer to later if necessary.

Give them Verbiage suggestions on setting up 3 way calls/Next Steps.

Agree on a committed plan for Next Step Actions to accomplish this week or month.

Set date for next time to connect (accountability).

Q.  Can I Coach someone while they are driving in the car?

A. It is suggested that the Coaching time is set to such a time where all parties involved can take notes and not be distracted.

Q.  What Beliefs should I have as a Coach?

A.  Every Coaching call makes a difference.

     Coaching is great Distributor Care.

     “I can and I will” be the best I can be for my team member and I trust the process.

     Coaching is part of Team Building and Teamwork Makes The Dream Work!

     I believe more in the Coachee than they do in themselves ... until they share my belief!

Q.  What is some great verbiage to use when inviting someone to Coach?

A.   “I am so excited about you choosing to be Coached!  I so look forward to finding out more about You, Where you may want to go with your JP+ business and learning the numbers together!  Let’s get our time together right way, when can you meet me by phone for 30-45 minutes?”

“I know you are having great success with building your Juice Plus+ customer base and I couldn’t be more proud of you….let’s get your Coaching time scheduled this week/month to talk how we can touch so many more by building a team to play with you.”

(Via Voicecom)  “Okay Team, the calendar is filling up and I don’t want to miss a single one of you from having a Coaching time.  I am truly excited and here is what I have open….call me as soon as you can and use that Urgent Voicecom function…”

“Congratulations on your promotion!  I believe that’s the hardest we work in this business because it’s the only time that there is a deadline!  You are now eligible to take a Coaching Call with me to talk about your business!  Be thinking about what you may want out of this long term and we’ll discuss it on the call.  I can’t wait for you to see what’s next!  Now is when this business really becomes fun!  Let’s schedule a time for you right away before my calendar fills up!”

Q. What can we learn from great Coaches?

A. The attitudes and beliefs of great coaches are commonly shared. But how do they get people to reach inside themselves for extra effort, ingenuity, and creativity - to hit a ball to right field, to make extra sales calls, to develop new strategies, or to pick up that heavy phone? What are the most important attitudes and beliefs that define great coaching?

Here's what was found from a study of coaches with three (3) national championships or more. After reading autobiographies, biographies, news clips, player remarks, and videos, the following consistencies emerged.

Great Coaches:

1. Care about their team and demonstrate this by paying attention to player needs and progress.

2. Believe that their people have what it takes to get their jobs and goals accomplished. Faith is demonstrated and communicated.

3. Define success as giving your best for the benefit of others and striving each day to get better. (While goals are important, the effort to reach them is more important. They make their players responsible for effort applied in the right places.)

4. Individualize their coaching approach because they know their people as unique persons with different motivations and skill levels.

5. Teach that the team is more important than the individual.

6. Expect people to get better - and those expectations are specific and communicated.

7. Focus on the process and not on winning.